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Work Backward From the Day You Need It

How to plan a company apparel order around an event date, and the one step that actually makes orders late

A team of about twenty golfers in matching white polos with a small all-over pattern, posing together on a golf course before a tournament.

Most apparel orders don't go wrong in production. They go wrong on the calendar.

It usually starts with a date. The trade show in January. The golf outing in April. The holiday party. The new-hire class that starts on the first of the month. Somebody says "we should get shirts for that," and that sentence usually gets said about three weeks too late.

So here's the plan we'd give anyone ordering for an event: start from the day you need the shirts in hand, and work backward.

The timeline, backward

Read this from the bottom up. The bottom is the day you need them.

The timeline, backwardRead bottom to top
  1. Kickoff. You tell us about your brand, your team and what the shirts are for. Send your logo files, your brand colors, and anything that should show up in the pattern: the trucks, the landmark, the inside joke.

  2. about a weekusually ~3 days

    Concepts: about a week, usually sooner. A designer builds two or three pattern directions from your brand. Nobody pulls a template off a shelf, and first concepts typically go out in about three days.

  3. The variable step

    Your review. You pick a direction and ask for changes. This is the step with no fixed length, and the one that decides whether you make your date. More on that below.

  4. Order and sizes. Quantities, cuts and sizes are locked in. The production clock starts here.

  5. about a week

    Swatches: about a week. You approve real fabric swatches before anything goes into full production. No surprises when the box shows up.

    30 to 45 days from your order

    Production: 30 to 45 days from your order. That window includes the swatch week. Your pattern is dye-sublimated into every panel of every garment: front, back, sleeves and collar.

  6. Delivery. It ships to you, or to each location your team works from.

  7. The day you need them.

Start at the bottom, with your date. Work up to find your kickoff.

Add it up and a comfortable plan starts about ten weeks before your date. Nine can work if decisions move fast. Under that, call us before you plan on it.

Work backward from your date

Estimates based on concepts in about a week, a typical review, and runs that ship 30 to 45 days from your order. We'll confirm your exact dates.

The step that actually makes orders late

It's not the design. It's the review.

The design step has a known length: we build the concepts and send them, typically within about three days. The review is where orders stall, because it happens inside your company, around everyone's calendar. The concepts go to the marketing lead, who forwards them to the owner, who's traveling, who wants the sales team's opinion, who each want something different. Meanwhile the production window you were counting on keeps shrinking.

None of that is anyone doing anything wrong. It's what happens when a decision has no owner. Here's how to keep it moving.

1.Name one decider

Pick the one person who can say yes. Everyone else gives input to that person, not to us. Five opinions in five different emails is how a three-day review becomes a three-week review.

2.Say what you want before you see anything

"We want the crew to look like one company on a jobsite" is a better brief than "make it cool." Tell us where the shirts will be worn, who wears them, and how loud your brand is allowed to be. The more we hear up front, the closer the first concepts land.

3.Send real logo files

A vector file (.ai, .eps, .svg or a vector PDF) beats a screenshot of your website every time. If you don't know what that means, send what you have and we'll tell you what we need. Just send it on day one, not day ten.

4.Give feedback all at once

One consolidated round of changes, from the one decider, moves faster than a drip of small notes. If the direction is wrong, say so early. It's faster to switch directions on day four than on day twenty.

5.Don't let sizes become the new bottleneck

Once the design is approved, sizes are the next thing that can stall. The old way is a spreadsheet, a reply-all and three reminder emails. We can set your team up with a single link where each person picks their own garment, fit and size, and orders roll up by location. The spreadsheet goes away, and so does the week you'd have spent chasing it.

What that means this season

If this post finds you in late October:

DecemberHoliday party or year-end gifts in December?Start now. This week, if you can.
Jan – FebTrade show in January or February?Start by early November.
SpringSpring golf outings and conferences?Start in the new year, before everyone else remembers their spring events.

The teams that start early aren't more organized than you. They just started from the date and worked backward.

Start from your date

Tell us the day you need them, and we'll tell you honestly whether that works and what it takes.

Concepts in about a week, usually sooner. Full runs ship 30 to 45 days from your order. Polos start from $60 at volume, and the $500 design fee is credited toward your order.